Lindsay Taylor

  Lindsay Taylor is the Director of Your Excellency Limited, an executive training and coaching organisation in the UK.  Lindsay specialises in delivering training and coaching to PAs, EAs, Secretaries and Administrative Professionals across the world and believes that fun, experiential training delivered in a jargon-free down-to-earth manner will ensure a memorable experience and optimise learning. 

Lindsay herself spent 10 years as a PA and Executive Assistant in organisations in the UK and USA, including Transamerica Corporation the innovative financial services and products provider.  Lindsay’s PA responsibilities have been at CEO level and have included international conference and event organisation and leading large teams of administrative/secretarial staff.   She understands the diverse skill sets required of an excellent PA and the day to day challenges that are inevitably faced.

When Lindsay retrained as a Coach and Trainer, gaining practitioner status in Neuro Linguistic Programming, (NLP), she realised the huge benefit of these skills to PAs in improving and maintaining a great working relationship – with themselves, their manager and the teams they support.   Lindsay is passionate about sharing her knowledge.  She develops and delivers unique programmes that utilise the tools and techniques of NLP in a fun, jargon-free way ensuring the skills are instantly useable by PAs to reach their full potential. 

In the UK Lindsay is renowned for developing and delivering the fun and experiential workshop “Be a PA with PA – Perfect Awareness” specifically for PAs, EAs, Secretaries and Administrators which carries the endorsement of The IAM, the UKs oldest professional body for administration and business management. Lindsay believes the tools and techniques are hugely beneficial to PAs in improving and maintaining a good working relationship, enabling them to work more effectively and efficiently in supporting individuals, teams and the business as a whole. The workshop receives high acclaim across the UK for providing communication, awareness and rapport-building skills to PAs serious about creating a strong professional identity and ensuring their time is spent as effectively and efficiently as possible.

In January 2017 Lindsay and a team of Your Excellency Ltd Associate Trainer will deliver 2 IQ/IAM qualifications for PAs:

The IQ/IAM Level 3 Certificate in Professional PA & Administration Skills and
IQ/IAM Level 4 Certificate in Office & Administration Management

The qualifications will a 12 one day and 4 two day courses to the company’s learning and development offerings. 

Lindsay is an Associate Trainer with various international training companies and develops and delivers bespoke programmes to administrators worldwide, something she readily admits is her favourite aspect of training!

Lindsay writes regular articles and features for administrative magazines and online resources including We Are The CityExecutive Secretary Magazine, Secs In The City and Desk Demon UK.  Lindsay speaks at administrative events – most recently the London office* Show, the EUMA National Conference and the NHS PAs Conference in Wales and is still glowing after the praise and feedback received!

In January 2016 Lindsay published her first book “A-Z Pearls of Wisdom for Executive PAs” which has already received great reviews from the PA and business world.

Previous delegates and attendees of Lindsay’s training have commented:

“A must for all PA’s or those working in a ‘team’ environment.  Gives a greater understanding of what makes people tick” – President, Association of Celebrity Assistants (UK)

“Best workshop so far – real advice for real people – totally practical and fun” – PA, National Health Service (UK)

 “One of the most interesting and informative course I have ever done!” – PA, Legal Firm, London (UK)

“I had the opportunity to attend Lindsay's half-day workshop "Your Mind is Your Kingdom" during the Executive PA Conference in Dubai, Oct 1-2, 2012. I should say it was a very engaging workshop, I was listening intently from the start - not wanting to miss any detail. I picked up many learning points on NLP, which I could directly apply when I got back to the office. Very eye-opening and life-changing! The afternoon was indeed a fun time of learning, and I did not notice time pass by so quickly. Lindsay really knows her stuff, and I'm very confident to recommend her for any corporate trainings or personal coaching.”  Office Manager, DOCOMO InterTouch, UAE

 “Lindsay exudes friendly professionalism, teaching instantly useable skills in a down to earth manner” – PA, Private Estate (UK)

“This workshop gave me a great insight into NLP and taught me ways in which to use NLP techniques in my work place – a great course for all – not just PAs” – Events Co-ordinator, Sheffield Chamber of Commerce and Industry (UK)

“This Workshop provides all the tools to improve and develop greater communication” – Project Administrator, London Law Firm (UK)

“Thank you very much for delivering a thoroughly detailed and well planned course which kept me engaged throughout. Honestly, it was one of the best courses I’ve attended in some time and it was all down to your execution!” PA, Local Authority (UK)

“I attended the Management Masterclass Training for PAs and Executive Assistants in Hong Kong May 2012.  It was excellent and so useful to me!” PA, Hong Kong Jockey Club

“I had the pleasure of attending one of Lindsay's workshops in Dubai..... an enjoyable, interactive and fascinating experience. I have already been able to make use of what I learned. I would definitely more than recommend Lindsay and Your Excellency to give you a training experience that is out of the ordinary.” Office Manager, National Research Foundation, UAE

Lindsay grew up in Hong Kong and has lived in the UK, France and the US.  She adores the experience of working in different cultures and meeting new people.  She thrives on being busy – approaching everything she does with energy, drive and a real zest for life.   

Lindsay is active on social media and can be connected with via

LinkedIn           and

Twitter              @your_excellency and @oarsometeams